Should you, contrary to expectations, not be satisfied after your purchase or change your mind, you have 30 days to decide whether you want to keep or return your ordered items.

We charge the following fees for your return:

Returns from Germany & Austria: free
Returns from Switzerland: 15 CHF
Returns from abroad: 10€

You can register your return in a few steps via our online returns portal.

Enter your order number and email address, select the item you wish to return, and follow the on-screen instructions.

Once you have submitted your return, you will receive a confirmation by email, your return label or a QR code, and all further shipping information.