The Circle is Rich & Royal's exclusive loyalty program. As a member, you can expect exclusive benefits like early access to new collections and sale events, attractive discounts, and much more.

During our Circle Sale, as a member you'll receive an exclusive extra discount on all sale items. To take advantage of this discount, you must be logged into your customer account during the checkout process. You'll be notified about the Circle Sale via our Circle newsletter.

It's very simple: By creating a customer account in the Rich & Royal online shop, you automatically become a member of The Circle.

Yes, if you already have a customer account, you are automatically a member of the Rich & Royal Circle. You can find an overview of your points balance in your usual customer account.

There are several ways to collect points for your Circle account. You receive points just for signing up and for every purchase in the Rich & Royal online shop. You'll find even more ways to collect points in your Circle account.

With every purchase in the Rich & Royal online shop, you collect points. For every euro of the shopping cart value, you receive one point.

No, you can only collect points in the Rich & Royal online shop.

In the event of returns, the corresponding points value will be deducted from your Circle account.

You can find your current points balance in your customer account in the The Circle area.

Once you've reached the required number of points, you can redeem them for an exclusive discount voucher. Select the desired voucher in your Circle account and receive your personalized discount code via email.

No, there are no different membership levels.

Yes, your collected points are valid for one year from the date of purchase. If the points are not redeemed within this period, they will automatically expire.

You can easily recommend Rich & Royal to family and friends. In your Circle account, you'll find a link to a personal discount code that you can share. Once your friend or family member completes their first order and redeems the code, you'll automatically receive a reward via email.

Once your friend completes her first purchase and redeems your discount code, your reward will be automatically activated. You'll receive your reward via email.

We will regularly inform you by email about new promotions, special benefits and exclusive offers.

If you would like to delete your customer account, please send a short email to our customer service. Please note that deleting your account will also result in the loss of all points collected.

The Circle+ is the second tier of our Loyalty Program. It offers you additional benefits once you reach a certain number of points.

You automatically become a The Circle+ member once you have collected 1000 points in your customer account.

Should your score drop below 1000 points, you will automatically be demoted back to Level 1.

No, the upgrade happens automatically once you have reached the required 1000 points.